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WOOLSAFE

We can not stress how important it is that the right products are used on wool or wool mix carpets. They should only be cleaned with “Woolsafe” approved products in the correct way.

We are “Woolsafe” approved carpet cleaners — which means not only do we have a greater understanding of cleaning wool or wool mix carpets (all fibres and fabrics for that matter) but we would only use “Woolsafe” approved products.

Even if you are just moving out of your rented accommodation and need it cleaned for your letting agreements — the last thing you want is to get into disputes about a stain that didn’t come out or something that has gone a funny colour as the wrong products have been used.

To be an approved Woolsafe technician you have to have a few years of experience first, should be at least a basic level National Carpet Cleaners Association member (we are at the advanced level) you also have to pass a rigorous examination.

An untrained cleaner could ruin a carpet if the incorrect cleaning solutions and methods are used.

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GET IN TOUCH

Got a question?

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You can explore our FAQ section or get in touch with us via phone or by sending a message.

FAQ's
John HamptonJohn Hampton
19:31 25 Sep 23
We had hall, stairs and landing cleaned along with two armchairs. The furniture had had some heavy use and we have a dog. Mr. Harvell arrived at the allotted time and was exceptionally professional. The job was well done and results great. We will certainly use this service again and would recommend him strongly.
Becky CarterBecky Carter
21:01 07 Sep 23
Nick came to clean my carpets today (stairs, landing, two bedrooms). He was on time, polite, professional and did a fantastic job. My carpets look wonderful and so much cleaner. Great price too. 100% will use this company next time I need my carpets cleaned.
Easy Care SystemsEasy Care Systems
10:09 29 Jul 23
Nick arrived on time and completed an excellent job. NO MORE stains from all the coffee and tea spilt on the floor. Also came on a Saturday morning to allow the floor to dry over the weekend. Good job Nick and thank you. Paul Caruana, Managing Director
Martin NorthernMartin Northern
09:55 03 Jul 23
These guys came and cleaned my flat when I moved out and they did an amazing job... Thanks!
Claire SouthwellClaire Southwell
14:50 20 Jun 23
Nick did a fantastical job!
Martin NorthernMartin Northern
12:04 24 Mar 23
Nick came to the office and the carpets never looked better... We can highly recommend
Sarah AtkinsSarah Atkins
11:32 17 Nov 22
We were very happy with the service. The sofas now look far cleaner than my own previous efforts. Lots of stubborn stains and odours gone. Thanks for coming to our rescue at short notice Nick.
Aga SzczypinskaAga Szczypinska
14:43 14 Nov 22
Great service, very professional, quick efficient service and the result on our dirty lounge diner carpet were amazing. Will be using again in future!
Amanda SharpAmanda Sharp
08:07 18 Oct 22
Easy and quick to schedule, on time, professional, and made things look like new again! Have used their services before and will do again.
Cherizza LalagunaCherizza Lalaguna
11:41 10 Sep 22
Nick did amazing job with our flat. The entire flat smells amazing. Absolutely worth every penny.
Ian JosephsIan Josephs
17:46 13 May 21
Fantastic service. Our furniture was cleaned and looks brilliant afterwards. Very happy with the service, price and the results! We will definitely use them again.
Allen JenningsAllen Jennings
07:34 02 Mar 21
Having seen The Carpet Cleaner's van around Fareham, they were my first thought when looking in to having my 3 bed house carpets cleaned.Liaising with them via email was easy with quick responses. I was pleasantly surprised to discover they also clean sofas and are able to wash or dry clean depending on the furniture's need. I also felt reassured by the woolsafe approval they have as some of our carpets are wool fibre.On the day of cleaning The Carpet Cleaners arrived on time and did a small walking tour of our house to confirm which rooms and furniture needed to be cleaned. Cleaning of the sofa was discussed and it's cleaning method identified (this did not alter the quoted price).Cleaning of the carpets took as long as estimated (roughly 1.5 hours).I am currently waiting for the carpets to dry (should only be another couple of hours) but already I can see an improvement in the heavy traffic areas with the pile looking more spritely!I'll update my review once drying has finished.***EDIT***We were very happy once the carpets had dried (they felt dry to the touch very quickly). They now have a new lease of life and look new again! Glad we also opted to have the sofas done at the same time as they too look and smell brand new. A real positive experience from The Carpet Cleaners and would definitely recommend.
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