Saturdays – Mornings only.
Sundays – Emergency call-out only – We don’t charge extra.
Evenings – Residential last job at 4:30/5pm. Commercial we can work out of hours.

Yes, we are members of Trustwave and PC1 compliant – which is the payment card industry data security standard (PCIDSS)

Yes, to belong to an organisation like The National Carpet Cleaners Association, Woolsafe and CheckaTrade, which we are members of, you must be fully insured both for public and product liability. You would be surprised how many carpet cleaners are not.

No, we are a friendly family owned company, my wife Christine will normally receive your calls or emails. If the line is engaged it will divert to my mobile. So, nine times out of ten you should get through to one of us. We pride ourselves on answering the phone so you speak to a person and not an answer machine.

Basically, you will be given a low price to sound like you are getting a bargain, when they turn up, they say you need a deep clean – this will be extra on the price, and didn’t include deodoriser, VAT etc. The chances of you paying the price you were quoted are highly unlikely. In my experience, the lowest price and best value are never the same. They may be NCCA members but probably not, NCCA and “Woolsafe” approved.

Yes, if we clean your 3 piece suite we will clean one of the armchairs free of charge. Our most popular offer for carpets is our whole property deals.

No, the price quoted is the price you pay (assuming the size information given is correct). In fact, we give complimentary Conditioner, Deodoriser and Anti-bacterial treatment, which other companies may charge extra for.

We have made our pricing structure very simple for you and us, we don’t need to know the square footage of your room, just tell us if your lounge is small, medium or large and if your bedroom is single or double. We also have discounted set prices for whole properties, which makes it easier to work out, so, as a rule, we don’t need to come out. However, for anything above a 4 bedroom house, or commercial work, we do a survey first.

Most definitely, we have a machine which is ideal for large area offices tiles we regularly get asked to clean Pubs, Clubs, Offices, and Nursing Homes etc. for this reason we are CIS (Construction Industry Scheme) registered. We are fully CIS compliant.

Yes, we have cleaned hundreds of suites over the years, leather, dry clean only, steam clean. By the way, we have an offer on a 3-piece suite (1 armchair cleaned FOC).

Sorry, we don’t, cleaning carpets and upholstery correctly is not just whizzing over with a hired machine. Even for a small job, I need a vanload of equipment and products. The ph level before and after needs to be checked. Carpets and Upholstery should be pre-sprayed and aggregated prior to cleaning. We have dedicated spot and stain removers for tea, coffee, red wine, gum etc. Wool has to be cleaned differently from synthetic carpets, it has to be cleaned with a Woolsafe approved product, and a hot water extraction machine alone will not take out all stains. Apart from my main machinery, I have over 50 spot and stain removal products, Blowers, Dryers, rakes etc. Hire machines from DIY stores are not as powerful as our machines, and will take too long to dry, start to smell, could shrink, and if the wrong product is used the colour could run. If you are thinking of hiring a machine because you need to clean the carpets for an “end of tenancy” agreement and don’t want to pay too much. We have a special price for whole properties that are empty, we cost a lot less than you might imagine. So why not give us a call and get them cleaned professionally.

We us a product called Chemspec DFC105 Carpet Cleaner/Rinse, which is fully independently validated to fully back up all environment and health claims. Our product contains 100% natural ingredients, safe around vulnerable people such as the sick, allergic, elderly, pregnant woman, children and babies and pets. This is also used on upholstery too and gives outstanding results. It is also Woolsafe approved.

Any wool or woolmix carpets should only be cleaned with Woolsafe products and only a Woolsafe Approved Fibrecare Specialist should be used. We are members of Woolsafe (see our Woolsafe page).

Yes. We use various machines. We are licensed operators of the ‘Dry Fusion’ System, which only uses woolsafe products and we also use an Airflex ‘Storm’ hot water extraction system, which gives the power of a truck mount system but the flexibility of a portable unit, and a fast drying time that wouldn’t be possible any other way. These machines are top of the range, we believe with the combination of both systems we can give you clean carpets that you wouldn’t have thought possible.

Yes: Green Seal Certified see greenseal.org and greenguard (Indoor Air Quality Certified)

Years ago, people would “shampoo their carpets” just scrub in the shampoo and leave. This would attract dirt quite quickly. If you accidentally dropped washing-up liquid on your carpet it would soon turn black in the same scenario. Over time things have changed, a professional carpet cleaner would now have different types of products and equipment for various fibres and fabrics. We use an acidic rinse, for neutralising alkaline that would otherwise have attracted dirt and grime, keeping carpets cleaner for longer.