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Why Use an NCCA Member?

The rise of rogue traders has made it increasingly difficult for people to find trustworthy tradesmen and companies. While there has been progress in raising public awareness, government intervention, and media coverage to warn against unqualified and dishonest service providers, the issue remains a serious concern.

Over forty years ago, a group of carpet cleaners with concerns about the standards of some cleaning companies and a desire to improve their industry and public perception formed the Carpet Cleaners Association, which later became the National Carpet Cleaners Association (NCCA). Since then, the NCCA has established itself as the industry standard-setter, with members providing top-tier service, workmanship, and ethics.

Choosing an NCCA member means you can have peace of mind knowing that you will be recommended a professionally trained technician with full insurance coverage. NCCA members operate according to a Code of Practice, which ensures fair pricing, service, and consumer protection, and the NCCA promotes best practices in all of its activities. Members have access to technical assistance and a 24-hour legal helpline, and a complaint procedure ensures that professional and unbiased advice is available in the unlikely event of a disagreement.

If you are considering hiring a company to clean or restore carpets, upholstery, hard flooring, leather, curtains, rugs, or any related services, choosing an NCCA member is an invaluable investment in quality service, reliability, and professionalism.

Always look for the logo

13:10 02 Jul 24
Nick was very prompt, explained everything and then got on with it. One cup of tea later Hallway, stairs landing and two rugs all dome to a lovely finish, with a viewable difference. Tassels on rugs are no hassles. Would recommend.
Jean NurseJean Nurse
10:57 24 Jun 24
Superb and professional service … I am extremely impressed and have no hesitation in highly recommending
Cat RutherfordCat Rutherford
16:53 09 Dec 23
They were able to fit us in last minute for a stair and landing carpet clean. Very professional and did a great job, will definitely use again as was a great price. Thanks, Cat Rutherford
John HamptonJohn Hampton
19:31 25 Sep 23
We had hall, stairs and landing cleaned along with two armchairs. The furniture had had some heavy use and we have a dog. Mr. Harvell arrived at the allotted time and was exceptionally professional. The job was well done and results great. We will certainly use this service again and would recommend him strongly.
Becky CarterBecky Carter
21:01 07 Sep 23
Nick came to clean my carpets today (stairs, landing, two bedrooms). He was on time, polite, professional and did a fantastic job. My carpets look wonderful and so much cleaner. Great price too. 100% will use this company next time I need my carpets cleaned.
Easy Care SystemsEasy Care Systems
10:09 29 Jul 23
Nick arrived on time and completed an excellent job. NO MORE stains from all the coffee and tea spilt on the floor. Also came on a Saturday morning to allow the floor to dry over the weekend. Good job Nick and thank you. Paul Caruana, Managing Director
Martin NorthernMartin Northern
09:55 03 Jul 23
These guys came and cleaned my flat when I moved out and they did an amazing job... Thanks!
Claire SouthwellClaire Southwell
14:50 20 Jun 23
Nick did a fantastical job!
Martin NorthernMartin Northern
12:04 24 Mar 23
Nick came to the office and the carpets never looked better... We can highly recommend
Sarah AtkinsSarah Atkins
11:32 17 Nov 22
We were very happy with the service. The sofas now look far cleaner than my own previous efforts. Lots of stubborn stains and odours gone. Thanks for coming to our rescue at short notice Nick.
Aga SzczypinskaAga Szczypinska
14:43 14 Nov 22
Great service, very professional, quick efficient service and the result on our dirty lounge diner carpet were amazing. Will be using again in future!
Amanda SharpAmanda Sharp
08:07 18 Oct 22
Easy and quick to schedule, on time, professional, and made things look like new again! Have used their services before and will do again.
Cherizza LalagunaCherizza Lalaguna
11:41 10 Sep 22
Nick did amazing job with our flat. The entire flat smells amazing. Absolutely worth every penny.
Ian JosephsIan Josephs
17:46 13 May 21
Fantastic service. Our furniture was cleaned and looks brilliant afterwards. Very happy with the service, price and the results! We will definitely use them again.
Allen JenningsAllen Jennings
07:34 02 Mar 21
Having seen The Carpet Cleaner's van around Fareham, they were my first thought when looking in to having my 3 bed house carpets cleaned.Liaising with them via email was easy with quick responses. I was pleasantly surprised to discover they also clean sofas and are able to wash or dry clean depending on the furniture's need. I also felt reassured by the woolsafe approval they have as some of our carpets are wool fibre.On the day of cleaning The Carpet Cleaners arrived on time and did a small walking tour of our house to confirm which rooms and furniture needed to be cleaned. Cleaning of the sofa was discussed and it's cleaning method identified (this did not alter the quoted price).Cleaning of the carpets took as long as estimated (roughly 1.5 hours).I am currently waiting for the carpets to dry (should only be another couple of hours) but already I can see an improvement in the heavy traffic areas with the pile looking more spritely!I'll update my review once drying has finished.***EDIT***We were very happy once the carpets had dried (they felt dry to the touch very quickly). They now have a new lease of life and look new again! Glad we also opted to have the sofas done at the same time as they too look and smell brand new. A real positive experience from The Carpet Cleaners and would definitely recommend.
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